ArcHelpDesk - Customer Support
ArcHelpDesk is a secure and easy-to-use customer support module allowing quick and timely solutions to all your customers’ needs. Enjoy time-saving macros and canned responses, real-time chat, secure email integration, alerts, escalation, and efficient call center management. Likewise, make use of standard user and business friendly features like multi-channel communication, interaction tracking, and customizable branding.
Features and Benefits
